- Deposits must be made at time of booking, or the date cannot be held.
- Deposits are non-refundable.
- In case of bad weather, parties can be re-scheduled to the next available date that works for both parties. We wait until the evening before a party to deem a party to be rescheduled.
- We must have a cleared parking spot as close to the party as possible. So please have all cars cleared upon our arrival, so it doesn’t take any party time up
- Traffic happens, we can’t control road conditions. If we are late, we apologize, but you will have your full party time.
- During pony rides there cannot be any other activities such as swinging on swings, trampolines, bounce houses, running, jumping etc. Activities such as these scare horses. Our main concern is safety.
- If you have any pets of your own, dogs or cats, please keep them in the house.
- Closed toe shoes must be worn.
- If we deem an animal to be scared or not wanting to participate, we will put that animal back in the trailer.
- Pony Parties with over 20 children a third employee will be needed, and it’s a $50.00 an hour surcharge
